Pin of the Month – Social Media

January's "Pin of the Month" on Social Media Pin originally from ticsyformacion.com

January’s “Pin of the Month” on Social Media
Pin originally from ticsyformacion.com

Happy 2015 everyone and welcome to another year of our “Pin of the Month” here on ShoreBranding.com.  January’s “Pin of the Month” takes a look at several key social media numbers and statistics across several of the key players in social media.  The infographic itself was found on Pinterest and originated from this article.

So what exactly are we looking at here?  As we enter 2015, the numbers across the more popular social media networks continue to amaze.  With numbers and figures from multiple sources, let’s dive into some of the facts seen in the above infographic, specifically those that caught my attention:

  • Facebook’s log-in page is now available on over one million web sites.  That’s amazing!
  • 91% of Fortune 100 companies use LinkedIn to search out job candidates.
  • I’m not sure how they got to the fact that eBay is the “most engaging” brand on Twitter.  (Your thoughts on the most engaging brands on the site?)
  • 1 billion Google+ accounts … but only 359 million of them are “monthly active users”.

What platform are you planning to focus on in 2015?  With the continued growth of social media in branding efforts, have you set goals for each?

For those unfamiliar with our “Pin of the Month”, every month we post one of the better infographics, pictures, etc. that we find on our Pinterest page and (over-) analyzing it in our “Pin of the Month”.  If you have an infographic that you would like to promote here on Shore Branding, just let us know.

 

Sunday Musings w/ Shore Branding – 1/4/15

Sunday Musings w/ Shore Branding - Happy New Year / 2015! (Credit: wallpaperput.com)

Sunday Musings w/ Shore Branding – Happy New Year / 2015!
(Credit: wallpaperput.com)

 

Happy new year everyone and welcome to the first #SundayMusings of 2015!  I hope everyone had a great, safe holiday season and that you are ready to make 2015 bigger and better!  Why not start with the top stories that caught my eye in branding and digital marketing as they relate to entering the new year?  Done and done …

#1 – “The Top 7 Content Marketing Trends That Will Dominate 2015” – via Forbes.com

Premise: “Content marketing” continues to grow.  The author has spent time in the past putting together predictions and outcomes of content marketing (links within the article).  Now he takes a look at how content marketing will shift/progress into the new year.

Thoughts: A few of the highlighted trends caught my eye, specifically #2 – “Content marketing will become inextricably linked with social media marketing” and #5 – “The reputation of guest blogging as a content marketing strategy will be repaired”.

It is hard to argue with #2, as this trend continues to grow seemingly month to month.  However, #5 is an item that is important here on ShoreBranding.com.  We have openly embraced guest posts in the past, but willingness to do so weakened in the second half of 2014.  Again, if you are interested in being a guest writer here on the site, please just let me know via our Contact page (or reach out via email / social media).

#2 – “Hey, TV Guys! Facebook’s NFL Deal Means Facebook Is Getting Serious About Video” via recode.net

Premise: Facebook has signed a deal with the NFL to put clips in its ads.  The deal suggests that Facebook is going in the right direction when it comes to online video and how it continues to grow.  For example, your profile and/or posts tell Facebook that you are a fan of a particular team.  With this deal, Facebook will be able to target you with relevant ads or clips of said team.

Thoughts: The NFL continues to surge ahead of the other US sports leagues when it comes to transitioning to online platforms.  Working with Facebook (and Twitter) is now commonplace for the NFL.

Note that there are similar discussions between Facebook and the NBA in order to get a deal in place.  It feels like my Facebook feed is in for an overhaul in the coming months.

#3 – “2015 Social Media Predictions: 10 Forecasts You Need” via HeidiCohen.com

Premise: Aside from the 10 tips/forecasts, the article links to several other “Tips”-related articles when thinking about putting together or revitalizing your social media efforts.  The write-up predicts what is next for the big players in the social space – Facebook, LinkedIn, Twitter, Google+, and more.

Thoughts: A few items caught my attention quickly.  First, similar to the article above, it seems like a foregone conclusion that Facebook is going to be deeply cutting into YouTube’s online video space.  Second, it is said to see what Heidi predicts for Twitter … as the company continues to focus on revenue and meeting Wall Street’s demands, it will start to lose steam and interest with users.  I’m not sure I see that happening … yet.  However, I do agree that Vine’s popularity has become much more niche than mainstream.  The final item that I wanted to point out is the reference to the importance of Google+ to businesses.

#4 – “The 7 Top Social Media Trends That Will Impact Your Marketing In 2015” via JeffBullas.com

Premise: Jeff Bullas provides his own take on what 2015 will look like in social media.  These focus items include continued growth in mobile, vlogging, and social wallets.  With each, Bullas provides context as to why and/or how each will continue to rise as we enter 2015.

Thoughts: We have spent a good amount of time talking about the continued rise of mobile, so this shouldn’t be a surprise.  The first statistic in Bullas’ “Paid amplification” trend is mind-numbing – the organic reach on Facebook is terribly low.  That is reason enough to reconsider your Facebook strategy and effort.

“Social shopping” and “Social wallets” have started to rise in 2014 and brands / retailers are beginning to see the power of social sharing for consumers.  Social wallets and cards have started to pop up.

Are you using a social card yet?  I literally just signed up for one last week and am waiting for it to arrive.  If so, what do you think?

#5 – “What Does your 2015 Twitter Strategy Look Like?” via MediaBistro.com

Premise: The change of the calendar year affords you the opportunity to evaluate and establish your social media strategy, with the focus of this article on Twitter.  This strategy should include goal setting, execution, and measurement.  From there you will want to reevaluate your plan to see what is and is not working and go from there.

Thoughts: For the first time, I spent a little money in 2014 to help build our SaveThanksgiving.net following on Twitter.  We gained ~100 followers from those efforts and it is likely something that I’ll re-establish in the latter stages of 2015.

Do you have a strategy that is specific for each social media site that you are on?  How did you perform in 2014 relative to your goals?

Tweet of the Week:

Hopefully, you take #5 above to heart and don’t fall into the trap of our ‘Tweet of the Week’.  The good ole marketing / Twitter fails of 2014.  I can’t even pick one of these five as the worst … they are all … just … painful.  Do yourself a favor and make sure you don’t land on this list in 2015.  Please.

Again, happy new year to all of our readers and subscribers!  I hope you make 2015 great!

Brand in Focus – Bolthouse Farms

Bolthouse Farms Logo (Bolthouse.com)

Bolthouse Farms Logo (Bolthouse.com)

This quarter’s “Brand in Focus” takes a look at the branding and digital marketing efforts of Bolthouse Farms.  The company’s web page promotes their Facebook, Twitter, and Instagram pages.  Noticeably missing from the links at the top for me, is the brand’s Vine page as that is how Bolthouse Farms originally caught my attention.

Visit Bolthouse.com to see the latest and greatest from Bolthouse Farms!

Visit Bolthouse.com to see the latest and greatest from Bolthouse Farms!

Bolthouse Farms’ web site is appealing to the eye, presenting a colorful display that draws your eyes to particular areas of the landing page.  Links at the top direct you to the company’s blog, information about the company itself and its products, and a store locator for where you will be able to purchase Bolthouse Farms’ products.  As you will quickly notice on the home page, Bolthouse Farms has committed itself to social media, as under the rotating images are updates across their Facebook, Twitter, and Instagram pages.

Let’s dive into each one of these pages …

Facebook:

With over 450,000 Likes, the Bolthouse Farms Facebook page is the company’s leading social media page in terms of total audience.  Once a day, the owner of the Facebook page drops in an update for their followers.  With each update you will typically see somewhere between 100-250 “Likes” and at least a handful of comments.

The latter really caught my eye as Bolthouse Farms is responsive to the comments that are put on their page.  Rather than deleting negative comments/feedback, the page owners address the customers’ concerns and personalizes the message.  Below you will see the team address a false concern about their products.  Not only does it clear the air, you can see that others on the page now know the truth about Bolthouse Farms’ products and state they are willing to buy their products once again.

Address customer concerns openly on your Facebook page, just like this example from Bolthouse Farms

Address customer concerns openly on your Facebook page, just like this example from Bolthouse Farms

Every post has a colorful image to go with it, but you will also find the occasional, short video as well.  These short videos help change things up on the page and, to me at least, help build that engagement between the brand and its customers/followers.

The final item that caught my attention was Bolthouse Farms’ events that they carry over on Twitter.  The company sets up Facebook Events to invite people over to their “Twitter Party” and promotes the hashtags to use for each.

Facebook Events are a good way to draw people over to your Twitter Party

Facebook Events are a good way to draw people over to your Twitter Party

Twitter:

Again, the first thing you notice on the Bolthouse Farms’ Twitter landing page is the vibrant colors and banner image at the top of the page.  What I really like about their efforts on Twitter are the RT’s they send out to their entire audience.  If a customer mentions Bolthouse in their own feed, the owner of the Twitter page is likely to RT that message.  These efforts bring a little extra engagement with the audience.

Aside from the RT’s, you will typically see one tweet per day from the Bolthouse Farms account itself.  Occasionally you will find a Twitter chat with others on a pertinent/relevant topic like the one here from 12/17 that brings in the #holidayveggies hashtag (or similar):

Bolthouse Farms' Twitter Chats like with the #HolidayVeggies hashtag also help engage with their audience

Bolthouse Farms’ Twitter Chats like with the #HolidayVeggies hashtag also help engage with their audience

Bolthouse Farms has over 13.6K followers on Twitter (at the time of this writing), which is significantly less than their Facebook audience.  I’m actually a little surprised at the gap between the two given that efforts are consistent between the two platforms.  You will find ~10 Favorites and/or RT’s for each message the page sends out to its audience.  Something feels off on the “ROI” on their Twitter efforts but I can’t put my finger on it.

Instagram:

In fact, Bolthouse Farms sees a larger audience on their Instagram page (16.3K followers) vs. Twitter and engagement levels are much stronger.  With the visual appeal that the brand brings to the table across social media, maybe it isn’t too surprising to see the stronger level of engagement on the more visually-driven Instagram.

The fan base’s level of engagement on Instagram is solid as well – as you will typically see ~200 Instagram “Likes” on their daily update on the site, along with at least a handful of comments per update.

Bolthouse Farms' Instagram page continues to build strong engagement with its followers

Bolthouse Farms’ Instagram page continues to build strong engagement with its followers

Instagram is (or at least feels like) a perfect compliment for Bolthouse Farms’ SM strategy given how eye-catching the majority of their updates are.

Vine:

Vine took social media by storm when it was officially launched at the beginning of 2013 under the Twitter umbrella and one of the brands winning on Vine was most certainly Bolthouse Farms.  However, the site’s momentum has slowed down over the course of 2014 and the company is no exception, as this is the last Vine that Bolthouse Farms has posted … back on 1/15/14

I certainly don’t blame the company for shifting its social media focus away from Vine.  However, it was doing a great job on the site.  As mentioned at the beginning, Vine was actually the platform that put my attention on Bolthouse.  It was a nice point of difference for the brand but there is likely data that suggested it wasn’t worth the efforts it was making (at least that is my hypothesis).

Overall Summary:

If there is one point of difference for Bolthouse Farms vs. other food/grocery brands that come to mind, it is certainly the visual appeal.  Its efforts across platforms leverage this across banner images on their profile pages and daily updates to their respective audiences.  Instagram is a perfect platform for the company to work with and the efforts seem to show.

Where do you think Bolthouse Farms is strong across social media?  Where do you see room for improvement?

Let us know in the Comments section below.

Happy 2015 everyone!

Sunday Musings w/ Shore Branding – 11-23-14

Sunday Musings w/ Shore Branding - Thanksgiving Edition (Photo Credit: GlowRockport.wordpress.com)

Sunday Musings w/ Shore Branding – Thanksgiving Edition
(Photo Credit: GlowRockport.wordpress.com)

This week’s #SundayMusings is near and dear to our heart as we focus on the Thanksgiving holiday and Thanksgiving branding efforts made around the country.  For those that don’t already know, we have set up SaveThanksgiving.net in an effort to keep the holiday alive and with our respective friends and family; not at the mall and shopping for holiday sales.  That is what “Black Friday” and beyond is for.  Without going on any further of a tangent, here are the top stories that caught our eyes over the past couple of weeks related to Thanksgiving.

#1 – “How Your Favorite Thanksgiving Brands Got Their Names” – via mascola.com

Premise: Interested in learning how brands that are likely around your Thanksgiving table got their names?  The Mascola Group puts together a list of six brands that are commonly used for Thanksgiving meals and tells their story of how each came to be.

Thoughts: There aren’t any off the wall names or stories behind the names here among the six.  However, and it is potentially sad to admit this, I had no idea that Ore-Ida got its name being located in Oregon and next to Idaho (potatoes).  You really can learn something new every day.

#2 – “Brand of the Day: No, Costco Won’t Be Open on Thanksgiving, and Here’s Why” via AdWeek.com

Premise: Costco won’t be open on Thanksgiving Day, with a spokesperson for the retailer saying, “Our employees work especially hard during the holiday season, and we simply believe they deserve the opportunity to spend Thanksgiving with their families. Nothing more complicated than that”.

Thoughts: You knew we were going to go here quickly, right?  Costco is one of a slowly decreasing number of retailers that remain closed on Thanksgiving Day and will continue to win my business because of this stance.  The creep of Black Friday into Thanksgiving Day makes my stomach turn.  You can find a list of retailers that won’t be opening their doors on Thanksgiving here or simply right here …

#SaveThanksgiving - Visit SaveThanksgiving.net for more info

#SaveThanksgiving – Visit SaveThanksgiving.net for more info

#3 – “7 Brilliant Brand Tactics for Thanksgiving + Inspiring Examples” via LeanBranding.com

Premise: A compilation of seven ideas that leverage the Thanksgiving holiday to spark conversation and conversion to brands.  From offering a holiday gift and hosting a meetup, Wix receives a lot of attention in the write-up, pulling out the stops around the holiday in past years.

Thoughts: Terrific examples are provided throughout the article and for each tip on how to leverage the holiday to build a little buzz for your brand.  My favorites – “Share some humor” and “Support a cause”.  I’m absolutely grabbing those memes that were created by IMPACT.  I also remember seeing a lot of support from Zynga two years ago around their holiday fundraising campaign but never saw the final numbers from their efforts ($13 million raised).  Impressive!

#4 – “Five Thanksgiving Inspired Brand Building Tips” via BrandMill.com

Premise: A quick and easy read on five tips that will help your brand distinguish itself this holiday season.  The underlying theme behind all of this – breaking out the word Thanksgiving into two parts, “thanks” and “giving”.  Show your customers and/or partners that you care about them and go the extra mile to win their support.

Thoughts: One additional piece that caught my here (as well as in the story above) revolves around giving back to a cause and the brands that take the time to set up some type of fundraising effort for those less fortunate.  Why? …

We’ve done exactly the same thing and set up an online food drive with Feeding America this year.  We’re calling it our #SaveThanksgiving food drive.  If you have the resources, please consider donating to help others who struggle to get by.

#5 – “Black Friday Creep and the Thanksgiving Day Grinch: 2014 Edition” via BrandChannel.com

Premise: The continuing battle of if or when retailers will open their doors on Thanksgiving Day takes another step forward in 2014.  A number of retailers, including Macy’s, have announced extended hours on Thanksgiving vs. prior years.  This has led to an outcry from employees, online petitions, and even protests.

Thoughts: Does opening your doors on Thanksgiving Day really make that much of a difference to your bottom line?  Do you really need to be open on the holiday itself?  As linked in the write-up, this piece in TIME says it could actually harm your brand.

What actually gets me the most perplexed is the example of Macy’s provided in the story.  Macy’s hosts the NYC Thanksgiving Day Parade?!  How are their leaders not in tune with what the holiday is and means to thousands around the country?  It feels counterintuitive to be the sponsor of the holiday parade and continue to open your stores earlier and earlier on the holiday.

Finally, here is one example of an online petition to fight against store hours on the holiday from Radio Shack employees, who has since trimmed their hours but will still open on Thanksgiving.  The team over at TackBackThanksgiving.org has been updating their Facebook page consistently over the past few weeks on their planned events to help #SaveThanksgiving.

Tweet of the Week:

Shameless plug?  Perhaps.  Meaningful?  Absolutely.  Our #SaveThanksgiving efforts continue to roll on Twitter and Pinterest.  Take a look through, follow, share, etc. and help #SaveThanksgiving.

For those that may be able to, we have set up an online food drive through Feeding America for donations.  You can read more about the efforts here or visit the online food drive page directly.

That wraps up this week’s holiday edition of #SundayMusings.  For those of you in the US, please enjoy your Thanksgiving holiday!  (Please do not run out at 9am to go shopping Thanksgiving morning … #SaveThanksgiving!!)

Sunday Musings w/ Shore Branding – 9-14-14

Sunday Musings w/ Shore Branding focusing on LinkedIn (Photo credit: PowerFormula.net)

Sunday Musings w/ Shore Branding focusing on LinkedIn (Photo credit: PowerFormula.net)

We continue with our “#LinkedInMonth” today with our second #SundayMusings that focuses on the business social network.  Similar to two weeks ago, here are the top stories of the past few weeks regarding LinkedIn.  Again, if you have an article or recommendations for stories to cover on LinkedIn, let me know and we’ll share in the future.

#1 – How Millennials Can Use LinkedIn – via VirtualSocialMedia.com

Premise: Millennials know all about social media and how to use it, but the one site they should be paying attention to is LinkedIn.  The author offers up several tips on completing a profile and what not to include.  LinkedIn is a powerful tool/resource that can help millennials land their first job.        

Thoughts: This past weekend we covered off on several tips in improving your personal brand on LinkedIn.  Many of said thoughts are highly applicable to millennials entering the work force.  However, you must realize that the network is used by professionals and is much, much different than updating your Twitter and Facebook profiles.      

#2 – “Does your LinkedIn profile lack curb appeal?  Add images and links!” via thesocialmediahat.com 

Premise: If your LinkedIn profile looks like your resume from a Word document, you aren’t leveraging the platform correctly.  The latest updates from LinkedIn allow anyone to make their profile shine.  LinkedIn now allows you to personalize the order of your profile from top to bottom. 

Thoughts: Anyone looking to use LinkedIn for their job search must stay on top of all of the latest and greatest from LinkedIn, as they are continuously updating what is possible for your profile.  There is a great slideshare within the link above as well, providing several tips and examples on how to optimize your profile.    

#3 – The 3 Biggest Mistakes People Make on Twitter and LinkedIn (And How to Fix Them) via blog.hubspot.com 

Premise: The author provides three mistakes that are commonly seen being made on Twitter and LinkedIn and recommendations on how to fix them.  Link baiting and blasting LinkedIn Groups with your thoughts and feedback is one common mistake; instead, join in other conversations and spread your knowledge.  The second LinkedIn mistake commonly made is sending the generic message in invitations to new connections.  Personalizing said message goes a long way to distinguishing yourself vs. others.     

Thoughts: Both LinkedIn-specific recommendations are hard to argue against.  Nothing drives me crazier than the link baiting that goes on under comments and updates in Groups.  People that simply add a “Hi” or “Thanks” and a link to their site underneath a popular status update is a great way to annoy your audience and get blocked. 

I also believe in customizing the text in your connection invitation.  Personalize your message to something that is more relevant for each individual person.  The 90 seconds it takes to do this will go a long way.  

#4 – “8 Brilliant Ways To Get Your LinkedIn Account Restricted/Suspended” via exploreB2B.com 

Premise: LinkedIn is one of the greatest ways for businesses to build their leads and contacts.  In a somewhat sarcastic way, the writer puts together eight ways to ruin your business’ reputation on the network.  Building off of #3 above at the personal level, using your business page to spam your audience is a great way to draw negative attention to yourself.    

Thoughts: The eight examples provided by the writer are all “fun” ways to annoy an audience.  Sadly, you likely see examples of each every time you check into the network.  Tip number 3 – “Clone yourself” – is one of the most confusing elements I have seen on LinkedIn and it simply drives me crazy when I do.  Which of these are your “favorite”?    

#5 – “The One New LinkedIn Feature That Will Make Your Profile Stand Out” via William Arruda on LinkedIn.com 

Premise: LinkedIn rolled out a new feature for Premium members in recent months – the ability to add a background image to your profile.  This feature will eventually become available to all users and is a great way to distinguish yourself from others with an eye catching visual.  If you want to build/improve your personal brand on the network, this is certainly one of the best features to do so.    

Thoughts: The author provides the appropriate specs (1400*425 pixels) for your background image and several other recommendations to improve your branding efforts on your profile.  For my background I actually went ahead and created a word cloud based on my work experience and expertise areas.  Think about what works for you and get started with a new background image on your profile – it truly does/will set you apart right now on the network.    

Tweet of the Week:

Author Barry Moltz has a new book called “How to Get Unstuck: 25 Ways to Get Your Business Growing Again” and LinkedIn Influencer Dave Kerpen – CEO of Likeable Media – spoke with Moltz on his ideation of how to get your business growing again, avoiding drop-offs and plateaus. 

First, these are very solid ideas for growing your business.  Second, Kerpen is a ‘must follow’ on LinkedIn if you aren’t already.  

That’s it for this week’s musings.  If you have or see a write-up on LinkedIn and you think it be helpful for others, send it my way and I’ll include it in the next #SundayMusings!

Sunday Musings w/ Shore Branding – 8-17-14

Branding and Digital Marketing

Branding and Digital Marketing – This week’s focus = Social Media

Welcome back to another edition of #SundayMusings with Shore Branding. This week’s musings focus on social media and the news/stories that caught my attention over the past few weeks. As you will see under the ‘Thoughts’ of our last link/article, we are kicking off “LinkedIn Month” here on Shore Branding and focusing on the network in the coming weeks with new “Pin of the Month” and “Tips” articles.

#1 – The 10 Best Social Media SlideShare Presentations of 2014 – via blog.bufferapp.com 

Premise: The author pulls together his favorite SlideShare presentations, all of which revolve around social media in some capacity. Embedding each into the post and picking out his favorite slide of each, the author puts enough context in his write-up to let you know which of these might be of more interest to you and the main idea behind the content of each.

Thoughts: First, I have an equal amount of admiration, for the lack of a better word, for SlideShare. With the change in how we write each ‘Sunday Musings’ article to a specific topic, I’m checking SlideShare every week to find a potential fit with our topic of interest. Naturally, this compilation of a top ten presentations on social media more than suffices for this week.

The two presentations that caught my attention within this write-up were #4 – “Why Content Marketing Fails” by Rand Fishkin and #5 – “The Nuts and Bolts of Social Media_’Great Success’” by Matthew Capala. Any time you can weave in ‘Borat’ to your social media presentation, you have won the internet for the day. [Read more…]

Product Review: Samsung Gear Live

What do you think about Samsung’s Gear Live smartwatch?  (Photo credit: play.google.com)

What do you think about Samsung’s Gear Live smartwatch? (Photo credit: play.google.com)

After focusing a Sunday Musings on wearables last month and toying with the idea of getting a smartwatch for about a week, I finally caved and purchased the Samsung Gear Live from the Google Play Store.  Within two days, the smartwatch was at my doorstep and ready for use.  Below are a few thoughts and considerations for the device, along with a wishlist for improvements.  You will also find a few app recommendations sprinkled in.

Ahead of the purchase, I had read a good amount of complaints about the Gear Live’s band and the way that you snap it into position on your wrist.  I actually don’t have any problem with getting the band on my wrist and it fits comfortably. [Read more…]

Brand in Focus – Whole Foods

 

Brand in Focus - Whole Foods on ShoreBranding.com

Brand in Focus – Whole Foods on ShoreBranding.com

Our next “Brand in Focus” puts Whole Foods’ branding and digital marketing efforts under the microscope. The grocer has been growing here on the east coast and caught my eye over the past few months with its paid advertising efforts on Twitter and Facebook, announcing the grand opening of a new store in Marlboro, NJ. Digging into the company’s digital efforts there are a number of highlights and positives that caught my attention.

First, WholeFoodsMarket.com promotes its efforts across a number of social media sites, all of which we will tackle here. The landing page appeals to the eye with big, bold images scrolling behind the links. When you rollover the text on the left hand sidebar (below) you find a number of links to go to. [Read more…]

Sunday Musings w/ Shore Branding – 7-20-14

Branding and Digital Marketing

Branding and Digital Marketing

Welcome back to another #SundayMusings where this week’s focus will be on social media! This week I’ve picked out two write-ups that speak to social media broadly and then the remaining stories cover off specifically on my favorite social media platforms – Twitter, Google+, Foursquare, and Pinterest.  We’ll go into each in more detail below.

#1 – 5 Reasons Why Brands Need Integrated Social Media Marketing – via neerajsancheti.wordpress.com 

Premise: As integrated marketing plans become more and more regular across companies, it isn’t enough to be on one or two social media platforms. The author puts together five reasons why your brand or company needs to be on different platforms and where you should think about going.

Thoughts: There is a fine line between being everywhere and being in the right places. Many try to be everywhere in order to achieve the greatest ‘reach’. However, if you aren’t engaging with your customers / followers, what’s the point? At the same time, trying to be everywhere leaves you communicating with the wrong audience more times than not. So there are some points in the write-up that insinuate increasing visibility is the best thing you can do, and I would add the caveats before deciding to sign up for each and every social media platform. [Read more…]

Pin of the Month – Brands on Twitter

Infographic from WSJ.com  (Link provided in write-up below)

Infographic from WSJ.com
(Link provided in write-up below)

July’s “Pin of the Month” actually takes a look at a somewhat dated infographic created by the Wall Street Journal back in December of 2011. I came across this graphic when doing some research for our next “Brand in Focus” (hint: it will be the brand that appears at the top of our “Pin of the Month”) and still feel that it is quite relevant today.

We have seen quite a few examples of brands and companies handing over their social media accounts to staff members, only to be forced into an uncomfortable situation and/or an apology due to poor online behaviors of said employees. This graphic takes a look at three brands / companies that “win” on Twitter with strong digital marketing efforts on the platform while giving only a select few the keys to the car on the network, becoming the voice of the brand for each. [Read more…]