Sunday Musings w/ Shore Branding – 10-26-14

Sunday Musings w/ Shore Branding! (Photo credit: Worth1000.com)

Sunday Musings w/ Shore Branding!
(Photo credit: Worth1000.com)

This week’s #SundayMusings focuses on a topic that doesn’t get as much publicity as it probably should across social media.  Building brand advocacy and brand ambassadors is an immensely powerful channel to growing your brand or company.  Their ability to promote your brand to a broader audience, while aiding your word-of-mouth advertising can go a long way towards success.  The following stories caught my attention over the past few weeks.

#1 – Find Brand Ambassadors by Monitoring Social Media – via DigitalDoughnut.com

Premise: Social Media Week was two weeks ago and coming out of that was a real good example of why you need to be monitoring social media and how to take advantage of it.  There are at least a couple of ways that you can help strengthen your relationship with brand ambassadors through social media.  The author also quotes a few numbers from one particular event during Social Media Week, saying that 22% of ‘fans’ are ambassadors and 55% of ambassadors aren’t following said brand on their social media.

Thoughts: Interesting example provided in this write-up about a company having no idea what was being said about them and missing the opportunity to engage with a potential brand ambassador.  It happens all of the time.  The three tips on how or where to celebrate ambassadors all make sense.  You simply need to pick the route that you are comfortable with and stick with it over time.

#2 – “Making the Leap From Brand Ignorance to Brand Advocacy” via smeweb.com 

Premise: It is hard enough to get people to notice your brand, but it is just as hard to turn people over to become advocates for your brand/company.  This is particularly true for new brands and market entrants.  The author puts together three steps (or jobs) for new brands/products to manufacture brand advocacy.

Thoughts: This write-up is specific to products that live on a shelf, but very interesting nonetheless.  The first two steps are standing out on shelf at the first moment of truth and driving a level of desirability with potential consumers.  That’s all well and good and heavily relies on packaging and staying up to speed on market trends.

The third step is all about building that brand advocacy through a story that people can connect with and be willing to share with their friends, family, and/or audience.  Their enthusiasm for your story and your brand can lead to endless ripples of success.

#3 – “The secret to getting me to become your brand advocate” via businessesgrow.com 

Premise: Mark Schaefer believes that influence marketing has become a nuisance and offers up several tips and ideas for how to get your brand or product mentioned on his blog.  Interested in having Mark become an ambassador for your product?  Simply put, make it worth his while, be willing to spend the appropriate amount of time and show/create the value your product offers.

Thoughts: Great thoughts and feedback from Mark Schaefer here that can be reapplied to virtually any arena, i.e. product, service, and/or brand.  The first time reading through this write-up I thought to myself that he was looking to be paid for his time … and then, he came out and simply said that at the end of #3.  Honesty goes a long way in my book.  Speaking of books, this article puts another read into my queue as I’m not interested in checking out his book, “Return on Influence”.  

#4 – Why Social Employee Brand Advocate Programs Power Up Your Brand via SocialZoomFactor.com 

Premise: A 13 minute podcast from Pam Moore that takes a look into the importance of building brand advocacy among/through your employees and focuses on how to do so.  Through a partnership with Everyone Social, a new series is beginning to provide tips and support on how to build a better brand advocacy program with your employees.

Thoughts: To close out this week’s #SundayMusings let’s pivot out of building external brand ambassadors and focus on building them from within your own doors.  Employee engagement is critical to your long term success.  Employees are, or should be, your greatest asset.

While I have yet to participate, I would recommend keeping an eye on the “#Getrealchat” that tackles subjects like this on Twitter.  There is a good amount of communication going on and a lot of interesting feedback on each topic.  These chats happen every Tuesday night on Twitter.

Tweet of the Week:

While this week’s ‘Tweet of the Week’ links to an article that was posted two years ago, the article and content itself remains relevant.  The author puts together a quick summary on why advocacy is important, driving and identifying your brand ambassadors, and several (good) ideas regarding building an advocacy program.

Branderati put together the slideshare presentation above that includes twenty great quotes when thinking about brand advocacy and brand ambassadors.  My personal favorites are on slide 4 from Joe Chernov and slide 12 from Dave Kerpen.  What is your favorite quote here?

That wraps up this week’s #SundayMusings.  What are your thoughts on brand advocacy?  How have brand ambassadors helped your brand grow?  How can you better work with these people moving forward?

Let us know in the comments below.  Have a great week ahead!

Sunday Musings w/ Shore Branding – 8-31-14

Sunday Musings w/ Shore Branding focusing on LinkedIn (Photo credit: PowerFormula.net)

Sunday Musings w/ Shore Branding focusing on LinkedIn (Photo credit: PowerFormula.net)

Today is our first of two #SundayMusings that will focus squarely on LinkedIn as we continue our unofficial “LinkedIn month” here on Shore Branding. As we started in last weekend’s “Pin of the Month”, each of the next few weeks’ worth of blog entries will focus on LinkedIn, including forthcoming “Tips” articles for individuals and businesses. If you have an article or recommendations on LinkedIn, send it our way over the next few weeks, as the next #SundayMusings in two weeks will also focus on the professional networking site.

For now, here are the stories that caught my attention over the past few weeks:

#1 – The 5 Most Important LinkedIn Features You Aren’t Using Correctly – via Forbes.com 

Premise: As LinkedIn continues to evolve, new features and benefits are made available. However, users fail to keep up with these updates to optimize their LinkedIn profiles. The author offers up five features that are commonly being misused, or not used at all. Each tip is followed up with a recommendation or prime example on how to make the most of your profile/account.

Thoughts: As mentioned in several other #SundayMusings, LinkedIn offers up the second strongest Groups / Communities feature on social media, second to only Google+. At the very least, you should be joining these LinkedIn Groups to find relevant/pertinent information that relates directly to your field of work.

The second of the author’s five tips that I wanted to call out is the use of multi-media. When LinkedIn started, you couldn’t do a lot with multi-media … OK, you couldn’t do anything in this realm. However, now you have the ability to link to web sites, videos, SlideShare presentations, etc. Take advantage of these opportunities on your profile.

#2 – “10 LinkedIn tips Every Business Can Benefit From” via impactbnd.com 

Premise: Businesses often create their LinkedIn page … and then walk away from it and let it exist on its own. The author puts together a list of tips and thoughts on how to better use the platform from a business page perspective. Each tip is followed by a relevant quote from various sources and publications.

Thoughts: I have purposefully focused the first two articles here on personal and business-related tips, as this is how we will be breaking down our own Tips articles in the coming weeks.

The first two tips here – “connect with a purpose” and “employ consistent branding” should be the backbone to your efforts on LinkedIn. The one tip here to be careful/cautious on, “involve your employees”. We have seen this bite company pages in the collective … too often. It is incredibly easy to add and remove access to your business page, but it is easier to set guidelines with employees that you have the utmost trust in ahead of time to ensure there are no fires that need to be put out because of someone saying/publishing something dumb or controversial on behalf of your company name.

#3 – 10 Reasons Why You Should Publish Content on LinkedIn via TopDogSocialMedia.com  

Premise: For some time, only LinkedIn Influencers were able to publish their content on the network. However, that has changed and anyone with a profile can use the platform to publish their work, which in turn creates a number of benefits and value for users. The author has created a list of reasons to consider publishing your content on LinkedIn.

Thoughts: This is a fantastic, in-depth look at a specific part of LinkedIn that you or your business can focus on. The third (“LinkedIn might promote you”) and fourth (“Reach your 2nd and 3rd level connection”) really stood out to me as the added benefit and value of using LinkedIn.

Are you using the publishing platform? If so, what is your opinion of it?

#4 – “LinkedIn vs. Facebook for Professionals: A Social Media Smackdown” via Inc.com 

Premise: While Facebook may have approximately three times as many users vs. LinkedIn (900 million vs. 300 million respectively), the latter is clearly the better network for business professionals. The author provides a rundown of why and how LinkedIn is superior to Facebook when thinking about attracting right audience, in this case, business professionals.

Thoughts: I personally liked the head to head comparisons on each of the points. I also give credit to the author for giving a tie to LinkedIn and Facebook on the company pages aspect and not just giving LinkedIn the advantage because that was the overall tone/point of the article.

#5 – “Top Content Marketers Call On LinkedIn” via SocialMediaFrontiers.com  

Premise: The push towards content and current news stories (LinkedIn Today) have become more prevalent on the network in recent months. The UK based company Collective Content has been monitoring these changes and provides perspective on how important LinkedIn is becoming to businesses.

Between LinkedIn Today and the page’s Influencer program, the potential for the platform continues to grow. Collective Content believes that LinkedIn can be a publishing powerhouse and prime news source for its members.

Thoughts: Again, we find more information and detail on how LinkedIn can be leveraged as a prime source for news and relevant content. It is quite amazing how LinkedIn has moved away from being simply an online resume to a content curator and relevant source of information across businesses and markets.

Tweet of the Week:

We couldn’t get through this #SundayMusings without a mention of SlideShare. The LinkedIn-owned site is now free to use for everyone. Beginning in September, they will be rolling out “Pro” features to everyone at a one per month rate for new users, while Pro members/subscribers will no longer be charged beginning next month.

With that in mind, below you will find one of the best SlideShare presentations I’ve seen on the basics of LinkedIn. I thought it was important to start with the basics in our first #SundayMusings dedicated to the platform. While a couple of these slides are no longer relevant due to the changes made on the network, this provides a strong grounding of what to expect when you first sign up on the site and where you can find the most relevant information.

 

Again, if you have or see a write-up on LinkedIn and you think it be helpful for others, send it my way and I’ll include it in the next #SundayMusings! Have a great week!

Sunday Musings w/ Shore Branding – 8-17-14

Branding and Digital Marketing

Branding and Digital Marketing – This week’s focus = Social Media

Welcome back to another edition of #SundayMusings with Shore Branding. This week’s musings focus on social media and the news/stories that caught my attention over the past few weeks. As you will see under the ‘Thoughts’ of our last link/article, we are kicking off “LinkedIn Month” here on Shore Branding and focusing on the network in the coming weeks with new “Pin of the Month” and “Tips” articles.

#1 – The 10 Best Social Media SlideShare Presentations of 2014 – via blog.bufferapp.com 

Premise: The author pulls together his favorite SlideShare presentations, all of which revolve around social media in some capacity. Embedding each into the post and picking out his favorite slide of each, the author puts enough context in his write-up to let you know which of these might be of more interest to you and the main idea behind the content of each.

Thoughts: First, I have an equal amount of admiration, for the lack of a better word, for SlideShare. With the change in how we write each ‘Sunday Musings’ article to a specific topic, I’m checking SlideShare every week to find a potential fit with our topic of interest. Naturally, this compilation of a top ten presentations on social media more than suffices for this week.

The two presentations that caught my attention within this write-up were #4 – “Why Content Marketing Fails” by Rand Fishkin and #5 – “The Nuts and Bolts of Social Media_’Great Success’” by Matthew Capala. Any time you can weave in ‘Borat’ to your social media presentation, you have won the internet for the day. [Read more…]

Brand in Focus – Whole Foods

 

Brand in Focus - Whole Foods on ShoreBranding.com

Brand in Focus – Whole Foods on ShoreBranding.com

Our next “Brand in Focus” puts Whole Foods’ branding and digital marketing efforts under the microscope. The grocer has been growing here on the east coast and caught my eye over the past few months with its paid advertising efforts on Twitter and Facebook, announcing the grand opening of a new store in Marlboro, NJ. Digging into the company’s digital efforts there are a number of highlights and positives that caught my attention.

First, WholeFoodsMarket.com promotes its efforts across a number of social media sites, all of which we will tackle here. The landing page appeals to the eye with big, bold images scrolling behind the links. When you rollover the text on the left hand sidebar (below) you find a number of links to go to. [Read more…]

Sunday Musings w/ Shore Branding – 7-20-14

Branding and Digital Marketing

Branding and Digital Marketing

Welcome back to another #SundayMusings where this week’s focus will be on social media! This week I’ve picked out two write-ups that speak to social media broadly and then the remaining stories cover off specifically on my favorite social media platforms – Twitter, Google+, Foursquare, and Pinterest.  We’ll go into each in more detail below.

#1 – 5 Reasons Why Brands Need Integrated Social Media Marketing – via neerajsancheti.wordpress.com 

Premise: As integrated marketing plans become more and more regular across companies, it isn’t enough to be on one or two social media platforms. The author puts together five reasons why your brand or company needs to be on different platforms and where you should think about going.

Thoughts: There is a fine line between being everywhere and being in the right places. Many try to be everywhere in order to achieve the greatest ‘reach’. However, if you aren’t engaging with your customers / followers, what’s the point? At the same time, trying to be everywhere leaves you communicating with the wrong audience more times than not. So there are some points in the write-up that insinuate increasing visibility is the best thing you can do, and I would add the caveats before deciding to sign up for each and every social media platform. [Read more…]

Sunday Musings w/ Shore Branding – 6-8-14

Branding and Digital Marketing

Branding and Digital Marketing

Welcome back to another edition of #SundayMusings! This week we will be focusing on retail-related news and stories that caught our attention over the past few weeks. As a quick aside, we will also be focusing on retail and retail loyalty in the forthcoming June “Pin of the Month” next weekend. For now, here are the stories that caught my attention.

#1 – Do Tablets Have The Power To Revolutionize Retail – via CMO.com 

Premise: While not there yet, tablets will soon be everywhere. Similar to how the iPod revolutionized the music industry, tablets will turn the retail landscape on its head. It is predicted that half of the US will have a tablet within the next few years. Tablets are a research-friendly device for customers and the author provides several additional motivating facts for leveraging tablets for your business.

Thoughts: The second screen has changed consumers’ behaviors – from how they watch television to the entire retail/shopping experience. The Nordstrom example provided by the author is a great way to show how a retailer can leverage a tablet to create a unique experience for its customers. Bookmark the site for future write-ups on how tablets are impacting additional industries as well. [Read more…]

Brand in Focus – Starbucks

 

Recognize this logo?

Recognize this logo?

Welcome to another edition of ‘Brand in Focus’ – our look into the branding and digital marketing efforts of specific brands and companies. In this edition we’ll be focusing on one of the most talked about, successful brands to engage with its customers across social media … Starbucks.

Starbucks.com promotes its social media pages on Facebook, Twitter, and Google+. However, before we even dive into each one, let’s take a minute to talk about their own web site. In preparing this entry, the ‘current’ landing page goes right into mobile marketing with a request to text them to receive offers over your phone. I happened to give this a whirl and was signed up for their SMS program and this was the second message that was sent my way: [Read more…]

Sunday Musings w/ Shore Branding – 5-11-14

Branding and Digital Marketing

Branding and Digital Marketing

This week’s #SundayMusings was decided as soon as we received the following email from Pinterest …

Being featured on Pinterest = Awesome!

Being featured on Pinterest = Awesome!

 

With that, here are the stories that caught my attention over the past few weeks that related to Pinterest – branding on the site, Pinterest marketing, etc. [Read more…]

Sunday Musings w/ Shore Branding – 4-27-14

Branding and Digital Marketing

Branding and Digital Marketing

 

After focusing on content marketing in the last edition, today’s #SundayMusings w/ Shore Branding focuses on some of the latest and greatest write-ups I’ve seen on digital marketing over the past few weeks.

#1 – Using Social Media to Influence Your Brand Image – via TheSocialMediaHat.com 

Premise: Understanding what your brand image is and how social media can play such an important role in building that image is crucial in today’s world. Social media connects you with millions of people from around the world and can have an immediate and enormous impact on your brand and business … when done correctly; by engaging with your audience, having meaningful content, etc.

Thoughts: While a little bit older than we typically use here on Sunday Musings, The Social Media Hat is a great resource for digital marketing. This write-up takes a branding angle on your digital marketing efforts and how said efforts can impact your brand image. Whether you are looking to share opinions, looking for recommendations, or sharing other people’s work, social media can help take your brand to another stratosphere. [Read more…]

Sunday Musings w/ Shore Branding – 2-16-14

 

Sunday Musings w/ Shore Branding - The Valentine's Day Edition! (Photo credit: blog.templatemonster.com)

Sunday Musings w/ Shore Branding – The Valentine’s Day Edition!
(Photo credit: blog.templatemonster.com)

Continuing our holiday spirit, this week’s #SundayMusings w/ Shore Branding has a Valentine’s Day twist to the top news in branding and digital marketing from the past week!

At the same time, I want to make a quick announcement and decision on the frequency of our #SundayMusings write-ups.  We’ll be moving to an every other week frequency moving forward due to several contributing factors.  What I would like to do is focus on a particular topic or storyline in each write-up.  This gives more time to come up with better stories that tie together under said umbrella.

#1 – How’s Your Brand’s Love Life – via Strategy-Business.com 

Premise: After reading “Romancing the Brand”, the author of the article was able to ask a few questions to the author of the book about how brands can build deeper, more meaningful relationships with brands.

Thoughts: Beyond being a Valentine’s Day-related write-up, this article caught my attention for two reasons.  First, it looks like there is another branding book to put in the queue.  Second, the Radio Shack Super Bowl ad was used as an example of brand authenticity in its communication to consumers.  [Read more…]