Pin of the Month – Building Stronger B2B Relationships

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7 Subtle Yet Powerful Ways to Build Stronger B2B Relationships

Via Salesforce


Our first “Pin of the Month” of 2016 was passed to me via email and is from Salesforce Canada.  Continuing with a little bit of focus on Customer Experience (CX) and the power it has, or can have, for your brand, I thought this was a timely infographic.  You can find a full write-up on the power of building stronger B2B relationships in the corresponding write-up.  

There is a cultural shift towards building a stronger overall experience with customers.  I truly started buying into this after listening to Mark Cuban on Shark Tank, while in the middle of making the largest investment in the show’s history (at that time).  

That segues nicely into this infographic that builds out the power behind a customer’s experience, the support you put behind them, and more.  While there tends to be a focus on building new business, retaining your current customers and making them happy must be a key business strategy.  

I found the middle section of this infographic particularly informative, regarding the idea of building a customer advisory board.  Selecting a group of customers to bounce ideas off of, gather feedback, and generally show that you care, are powerful ways to empower your customer while also collecting valuable feedback on what is working and what might need improvement for your brand or business.  

What are you doing to focus on your current customers?  Are you seeing a shift or desire from customers to improve your brand’s overall experience?  Let us know in the comments below or drop me an email at  

For those unfamiliar with our “Pin of the Month”, every month we post one of the better infographics, pictures, etc. that we find on our Pinterest page and (over-) analyze it in our “Pin of the Month”.  If you have an infographic that you would like to promote here on Shore Branding, just let me know.  Thanks!


Pin of the Month – The Best and Worst Rebrands

December's "Pin of the Month" from

December’s “Pin of the Month” from

December’s infographic for our “Pin of the Month” landed in my Inbox several weeks ago from Oomph.  It is a fascinating look at the best and worst rebrands from around the globe.  Sometimes these work, sometimes these don’t and this infographic pulls out the highlights and lowlights over time.  

If you pay attention to branding efforts from large corporations, you are probably familiar with more than a handful of these.  Which ones caught my eye? …

  • Lego has done an amazing job of rebranding itself over the years and has become an absolute behemoth in the toy industry.  While it has almost always been largely popular, I’m blown away by how well they have adapted to the times.  
  • There are probably Millennials reading this that have no idea that Old Spice was a brand practically left for dead 15 years ago.  An aftershave and cologne brand that had an archaic brand image completely reinvented itself, launched brand extensions, and completely turned itself around.  
  • Several failures – The GAP’s rebranding failed miserably with customers, as did Pepsi’s.  BP tried to rebrand itself after the Gulf oil spill and let’s just agree that this didn’t work.  

What brands caught your eye in the infographic?  Let us know in the comments below or drop me an email at  Thank you to the team at Oomph for passing this infographic along to me!

For those unfamiliar with our “Pin of the Month”, every month we post one of the better infographics, pictures, etc. that we find on our Pinterest page and (over-) analyze it in our “Pin of the Month”.  If you have an infographic that you would like to promote here on Shore Branding, just let me know.  Thanks!


Sunday Musings w/ Shore Branding – 11-22-15

Sunday Musings w/ Shore Branding - Thanksgiving Edition (Photo Credit:

Sunday Musings w/ Shore Branding – Thanksgiving Edition
(Photo Credit:

Welcome to a Thanksgiving-geared, #SaveThanksgiving special edition of #SundayMusings with Shore Branding.  There has not been too much news or debate – maybe I’m too busy to notice – on retailers opening up on Thanksgiving Day for Black Friday / holiday deals.  I’ve seen a number of petitions but none of them have necessarily exploded.  

In any case, for those of you celebrating Thanksgiving this coming week, I hope you enjoy it and get to spend time with your friends and family.  Onward to this week’s musings …

#1 –  “Be Thankful for Feedback: Good, Bad, and Indifferent” via

Premise: Customers have had polar opposite opinions on retailers opening their doors on Thanksgiving Day.  What is somewhat lost in all of the debate is the value of the feedback these stores have received due to making decisions like this.  Good or bad, listening to the feedback provided by your customers is absolutely critical.  The author provides three tips to consider as you embark on your holiday messaging.  

Thoughts: Well, the crux of our efforts really started in a similar spot.  However, the overall theme here, when you pull back the curtain, really is to listen to your customers.  You have to understand the impact of the decisions you make.  

#2 – “3 tips to avoid marketing missteps this holiday season” via

Premise: How do retailers keep shoppers involved and engaged throughout the holiday season and beyond?  The author puts together three tips on what retailers can do to sustain their efforts over a longer period of time.  

Thoughts: What really caught my attention is the third tip in this article, “bridge the gap between bricks and clicks”.  If you can’t optimize your customer experience by having both channels work together, then don’t try and focus your efforts on one or the other.  It is incredibly frustrating to have a completely different user experience between the in-store and online.  

#3 – “Izze’s Friendsgiving Campaign Includes Pop-Up Social Events for Millennials” via

Premise: Fruit-drink maker Izze is back with a new campaign heading into the holidays, called Friendsgiving.  The brand will be advertising across Amazon, Instagram, and Pinterest as it targets Millennials.

Thoughts: Respectfully, I had no idea that Izze was part of PepsiCo’s portfolio until this week.  I missed last year’s campaign, but I really do like what they are doing as we head into Thanksgiving.  

What brands are using a Thanksgiving-related campaign or hashtag that has caught your attention over the past few weeks?  Please do pass them along!

Tweet of the Week:

Once again, please spread the word and help others who are struggling to put a meal on the table this holiday season.  

For those celebrating Thanksgiving this week, please have a great, yet safe holiday!  #SaveThanksgiving


Pin of the Month – Thanksgiving Cooking Hacks

November's "Pin of the Month" via #SaveThanksgiving

November’s “Pin of the Month” via

In November I tend to put a ton of attention on Thanksgiving for obvious reasons (  Our “Pin of the Month” keeps that focus on the holiday and our #SaveThanksgiving efforts.  However, this isn’t your typical infographic this time around.  We’re simply trying to provide you with a few time-saving tips and tricks for your Thanksgiving holiday, thanks to the corresponding article on

Tips within the article itself include cooking-specific instructions and household tricks to make your life that much easier the days leading into Thanksgiving.  Several of these tips are well practiced here – anything revolving around “cook ahead of time” and store in the refrigerator is an art.

Are you hosting Thanksgiving at your house this year?  What tips do you install or what would you add to this list of hacks that have worked for you in the past?  Let us know in the comments below or drop me an email at  

For those unfamiliar with our “Pin of the Month”, every month we post one of the better infographics, pictures, etc. that we find on our Pinterest page and (over-) analyze it in our “Pin of the Month”.  If you have an infographic that you would like to promote here on Shore Branding, just let me know.  Thanks … and don’t forget … #SaveThanksgiving!


Let’s #SaveThanksgiving – 2015

Visit and help us ... #SaveThanksgiving Gobble Gobble

Visit and help us … #SaveThanksgiving
Gobble Gobble

As we kick off the month of November, Halloween has past and we move into the official holiday season here in the US.  Too often, we find ourselves skipping over my favorite holiday – Thanksgiving – in order to concentrate on Hanukkah, Christmas, and New Years.  Retailers and brands have done this too, continuing to have Black Friday creep into the Thanksgiving holiday on Thursday.  

For the past two years, we have promoted and the #SaveThanksgiving hashtag across social media platforms.  This year is no different.  For weeks, I’ve seen retailers starting to decorate for Christmas.  That’s before Halloween people!  Stop it!

However, there is some hope.  Staples announced that after being open on Thanksgiving Day in years past, it will remain closed this year.  I’m hoping that many, if not all, of the retailers that stayed closed in 2014 will remain closed this year as well.  If you hear of others that have changed their tact and will now close their doors on Thanksgiving Day this year, please do let me know.  

What can you do to help?  Glad you asked …

I was thinking about creating a #SaveThanksgiving t-shirt on  If you are interested in purchasing one, please let me know and if a few people reach out to me, I’ll get that up and running immediately.  

Help #SaveThanksgiving!  For more, visit and follow our #SaveThanksgiving Pinterest board.  

Thank you!

Pin of the Month – The ROI of Social Media

Infographic by Likeable Local, Likeable Media

Infographic by Likeable Local, Likeable Media

October’s “Pin of the Month” comes from one of, if not my favorite social media marketing companies out there, Likeable Local a division of Likeable Media.  Founded by Dave Kerpen, the company has taken giant steps forward over the past decade or so in social media marketing and its own, proprietary software and information.

Likeable’s infographic is a nice teaser into the power of social media and how it can improve your brand and help you achieve your goals.  In a straightforward manner, we see how WOM has changed over time, with social media making it easier to let your friends and family know that you would recommend a brand, business, etc.  Instead of that WOM spreading one person at a time, one post on social media is likely seen by dozens, if not hundreds of your friends and followers.  

The infographic quotes a few numbers from outside sources, saying a whopping 92% believe that WOM recommendations from friends and family are more believable vs. any form of advertising.  You wonder why companies are asking you to rate them across social media and online forums?

There are ways to invest in social media appropriately, including tracking how well your money spent is impacting your business.  If you have questions, concerns, or issues with your social media marketing and planning, do not hesitate to ask.  In building on the WOM aspects of our “Pin of the Month”, I would not hesitate to recommend Likeable / Likeable Local to you.  Give them a try and tell them I sent you!

What catches your attention in this month’s infographic?  Let us know in the comments below or drop me an email at  

For those unfamiliar with our “Pin of the Month”, every month we post one of the better infographics, pictures, etc. that we find on our Pinterest page and (over-) analyze it in our “Pin of the Month”.  If you have an infographic that you would like to promote here on Shore Branding, just let me know.  Thanks!


Pin of the Month – Brands Insuring Celebrity Bodies

Infographic by

Infographic by

September’s “Pin of the Month” found its way into my Inbox a few weeks ago and I felt like I had to use it.  It is too good and too unique not to for brand and branding related purposes.  Kudos to for putting this one together.  

You were wondering what brands pony up insurance money for their celebrity endorsements, weren’t you?  This feeds somewhat off of last weekend’s #SundayMusings albeit there was a sole focus on athlete-celebrity endorsement.  

From head to toe (or foot …) brands are insuring celebrity body parts to help with the PR behind their campaigns.  Honestly, nothing surprises me anymore when it comes to celebrities and the whacky behaviors that they can get away with, so this infographic didn’t even phase me when reading what brands were doing and for how much they were insuring celebrity body parts for.  

The PR spin machines have been working wonders for years across CPG/household products and food chains.  

Which brands caught my uninsured eyes here?

  • Head & Shoulders and P&G have worked with Troy Polamalu for years so it isn’t surprising to see them insure his long locks.  
  • Sports marketing enthusiast and pizza maker Papa John’s has his hands insured because … well, naturally …
  • Gillette/Venus sponsoring a $1 billion insurance policy on Mariah Carey’s legs is probably the most eye popping.  I can actually envision Carey flipping out at the negotiation in her crazy voice saying “I demand … one billion dollars” …

OneBillionDollars Dr Evil

What brands catch your attention in the infographic above?  Let us know in the comments below or drop me an email at  

For those unfamiliar with our “Pin of the Month”, every month we post one of the better infographics, pictures, etc. that we find on our Pinterest page and (over-) analyze it in our “Pin of the Month”.  If you have an infographic that you would like to promote here on Shore Branding, just let me know.  Thanks!


Brand in Focus – LeapFrog

Visit for the latest in kids toys, games, and technology!

Visit for the latest in kids toys, games, and technology!

The next brand to be placed “in focus” is LeapFrog – which builds off of last weekend’s #SundayMusings focus on brands that have entered our household since the birth of our child last year.  LeapFrog is the creator of a number of educational toys, games, and technology-driven gadgets for the young ones in the house.  We have found their products to be fun and engaging, while also catering to my gadget geekdom.  

Let’s look under the hood on how LeapFrog brands itself online and across social media platforms in our latest “Brand in Focus”!

LeapFrog Homepage 1

LeapFrog’s own website is easy to use and makes it easy to find what you are looking for.  Directly below the headlines in the screenshot above you will find the ability to find the right LeapFrog product by product category and/or by your child’s age bracket.  Easy enough, right?

Further down you will find verbatim responses and quotes from LeapFrog users, a nice way to resonate with potential customers and those that have yet to try its products.  

LeapFrog Homepage 2

You won’t find links to LeapFrog’s social media sites until you hit the bottom of the home page – where the company has direct links to its Facebook, Twitter, YouTube, and Pinterest pages.  Let’s dive into each …


LeapFrog currently has over 1.1 million likes on Facebook.  Just about every weekday you will find at least one update on LeapFrog’s Facebook page.  Engagement with fans goes through peaks and valleys, somewhat surprisingly.  There are some posts that catch less than 100 “Likes” but there are others that easily exceed triple digits.  

One of the more successful posts – in terms of driving Likes and shares – is seen below, the Facebook announcement of LeapFrog Epic, the latest tablet to be launched by the company last month.   

Introducing the brand new LeapFrog Epic, our newest tablet with a kid-perfect UI that grows with your child and lets…

Posted by LeapFrog on Wednesday, August 19, 2015


The other item that caught my eye is that there are a lot of calls to action or tabs at the top of LeapFrog’s Facebook page – and that’s a good thing in my opinion.  They provide you with a Customer Support page for email and phone support.  They also have links to their other social media feeds, and across product pages.  

LeapFrog Facebook


There is a big drop-off in the number of followers from Facebook to Twitter, where LeapFrog has a little under 30K followers on the latter.  There is also a little bit more of a gap in frequency on their Twitter feed, where there is occasionally a week or so going by without an update.  

However, one item that caught my eye in August and it falls under the Brandscaping category – where LeapFrog and Toys R Us came together on 8/26 for a #ToysForAll Twitter chat.  An excellent job by the two companies to come together for a good cause.

The #ToysForAll Twitter chat

The #ToysForAll Twitter chat


Similar to its Twitter numbers, LeapFrog has slightly under 30K followers on YouTube.  However, LeapFrog’s uploaded videos on YouTube have driven over 30 million views!  LeapFrog’s YouTube page provides a plethora of information and video to guide yourself through.  The content is nicely organized as well – take a look at the “Playlists” page and you’ll find that someone has taken the time to organize the video uploads by product categories.  

What actually caught my eye and drove home the decision to put LeapFrog in focus this quarter is the new ad below.  I first saw it during a commercial break on Hulu and thought it was well done … and well targeted by Hulu’s algorithm given how much kid-friendly content we have purged through in recent months.  


A similar level of focus and detail can be found on LeapFrog’s Pinterest page and boards, with Pins and boards ordered by season, holiday, product category and more.  You will also see a Holiday wish-list board for each of the past three years.  

LeapFrog Pinterest

I’m a little surprised that LeapFrog “only” has 14K followers on Pinterest, as I would have thought this would be a great place for moms to follow the brand and to get ideas for their children via a more visually stimulating platform.  

Overall Summary:

I’m very impressed with the level of detail that goes into organizing LeapFrog’s content on each of the social media platforms.  Someone, or a group of people, are doing a great job at paying attention to detail for the company.  

One item that did catch my eye when flipping across networks is that the LeapFrog website does not directly connect to its Google+ or Instagram pages.  However, those do exist and are out there, but I like the focus on where they have more traction right now.  

What have you seen from LeapFrog across platforms that you like/dislike?  Are you currently using their products, and if so, why?  Let us know in the Comments section below.


Pin of the Month – Periscope Tips

Pin of the Month - Periscope Tips from

Pin of the Month – Periscope Tips from

We continue on with our unannounced “Periscope Month” here in August, with our “Pin of the Month” focusing on more Periscope tips.  After diving into Brands Winning on Periscope and last weekend’s #SundayMusings, here is a look at several more tips from

As mentioned in last weekend’s write-up, we’re going to see tips-related articles continue to pop up and continue to morph as Twitter’s livestreaming app continues to evolve itself.  In fact, the last update for Android’s Periscope app less than two weeks ago made some dramatic changes in how to find live broadcasts – allowing you to choose from a world map for where you are looking to view “scopes” from.  

The first tip actually caught my attention as I had yet to hear or read that from elsewhere – I very easily could have missed it though.  Jen makes a great point though, you don’t want to ruin your broadcast with an incoming call.  

Using hashtags and emojis have become the early rage when creating titles for your scope.  The former to help in search, the latter in grabbing the attention from those perusing the list of scopes that have been or are currently airing.  

To the 4th point here, don’t forget to save your scopes!  

What other tips would you consider adding to this list?  What is working for you on Periscope, and what isn’t?  Let us know in the comments below or drop me an email at  

For those unfamiliar with our “Pin of the Month”, every month we post one of the better infographics, pictures, etc. that we find on our Pinterest page and (over-) analyze it in our “Pin of the Month”.  

If you have an infographic that you would like to promote here on Shore Branding, just let me know.  Thanks!

Sunday Musings w/ Shore Branding – 7-19-15

A mobile #SundayMusings w/ Shore Branding! (Photo credit:

A mobile #SundayMusings w/ Shore Branding!
(Photo credit:

Welcome back for another #SundayMusings with Shore Branding!  This week’s discussion and links all circle around the world of mobile and mobile advertising.  Here are the top stories that have caught my eye over the past few weeks.

#1 – “Televisions Are No Longer the Screen of Choice for Kids” – via

Premise: A recent report from Miner & Co. Studio finds that more than half of parents surveyed said their children preferred to watch video on a mobile device (tablet or phone) over the television.  The impact of this is yet to be seen as these devices become more and more prominent in US households.  However, it is having an impact on TV ratings, specifically kids stations.

Thoughts: So the study itself didn’t surprise me, but the stories from the research irked me.  There is very little that is more annoying than going out to dinner and seeing a family with their heads down all paying attention to their own device.  Equally annoying is when a parent sits down with their kids and immediately hands the child a device.  STOP IT!

Here is the video linked to in the article above from the study.  I couldn’t even get all the way through it without having to walk away.

#2 – “Top 10 mobile advertising campaigns of Q2” via

Premise: The author / site puts together a quarterly list of the top mobile advertising campaigns and with the recent launch of the Apple Watch, there was a lot to choose from over Q2’15.

Thoughts: The news that caught my attention first was the use of the Cinematic Pin offering from Pinterest.  Several brands have pushed forward with the platforms latest ad-related (and revenue driving) technique, including Virgin America and Gymboree.

One additional piece of feedback though … too many stories centered around “selfies” made the list.  Of course, one story would have been too many …

#3 – “9 Mobile Marketing Stats That Will Make You Look Smarter On Twitter” via

Premise: Unbounce breaks down a number of key stats and numbers illustrating the size and growth of mobile marketing over the years.  Whether it is the growing number of users, the amount of time spent on mobile devices, or the amount of money spent on mobile advertising, there is no denying the exponential growth of mobile.  Finally, when talking mobile in 2015, you can’t leave out the growing push towards mobile video.

Thoughts: Beyond the stats and numbers here, if you just followed Twitter’s business over the past five years, you would understand how to stay on top of recent mobile trends.  You started with Twitter and micro-blogging (I hate that word/phrase) and then pivoted into micro-videos (i.e. Vine) and are now moving towards livestreaming via mobile devices (i.e. Periscope).

Brands and companies that stay with these on-going shifts in behavior and consumption have a leg up on more than their fair share of competitors.

#4 – “Samsung Galaxy Tab S2 the next thinnest tablet in the world with 8-inch Super AMOLED screen display, other montster specs” via

Premise: While a release date remains unofficial, it is expected that Samsung will soon announce the release date of their latest tab – the Galaxy Tab S2.  Specs for the devices are starting to float around the internet (as evidenced in the link above).  The device will run on Android’s Lollipop OS and have a microSD slot for extra storage and as always, is compared to the latest iPad devices.

Thoughts: Why is this in today’s #SundayMusings you ask?  Simple … I need a new tablet and this is 99.9% likely to be the tablet that I purchase in the near future.  As you may have seen me complain about on Twitter, my 2012 Nexus 7 is dead thanks to “upgrading” to Lollipop and has become worthless.  I refuse to buy the Nexus 9 due to the lack of additional storage available on it.  The cost doesn’t help the N9’s cause, particularly with being limited to the internal storage provided.

What tablet are you currently using and would you recommend it?  Let me know, I would love to do some comparative shopping.

Tweet of the Week:

While I don’t think there is any earth shattering news among these five mobile trends, it is good to refresh the memory and to ensure you are keeping an eye on what the latest and greatest is … not that this won’t change three or six months from now.  The biggest takeaway among the tips for me is the mention of content marketing via mobile and to keep an eye in this area.  (I’ll ignore the oversight of referencing Periscope and Meerkat.)

That wraps up another #SundayMusings!  What has caught your eye in mobile over the past few weeks?

Enjoy what remains of your weekend and the week ahead!