Pin of the Month – The Power of Word of Mouth Marketing

Building Your Brand Through Customers - The Power of Word of Mouth Marketing by Salesforce Canada

Building Your Brand Through Customers – The Power of Word of Mouth Marketing by Salesforce Canada

 

March’s “Pin of the Month” landed in our Inbox a few weeks ago.  With a focus on branding through word of mouth advertising, the infographic above from Salesforce Canada’s blog provides quite a few staggering numbers in the power of word of mouth.

An overwhelming majority are influenced in the purchasing/buying behaviors by word of mouth advertising from others.  Whether that is friends, family, and/or brand ambassadors, leveraging word of mouth advertising is critical for your brand.  I was actually surprised that WOM was the “second best source of revenue according to US small businesses”.  When I think of building small businesses, WOM is the first brand builder that comes to mind.  Without word of mouth, small business owners will have an uphill battle in getting their business off the ground. [Read more…]

Sunday Musings w/ Shore Branding – 10-26-14

Sunday Musings w/ Shore Branding! (Photo credit: Worth1000.com)

Sunday Musings w/ Shore Branding!
(Photo credit: Worth1000.com)

This week’s #SundayMusings focuses on a topic that doesn’t get as much publicity as it probably should across social media.  Building brand advocacy and brand ambassadors is an immensely powerful channel to growing your brand or company.  Their ability to promote your brand to a broader audience, while aiding your word-of-mouth advertising can go a long way towards success.  The following stories caught my attention over the past few weeks.

#1 – Find Brand Ambassadors by Monitoring Social Media – via DigitalDoughnut.com

Premise: Social Media Week was two weeks ago and coming out of that was a real good example of why you need to be monitoring social media and how to take advantage of it.  There are at least a couple of ways that you can help strengthen your relationship with brand ambassadors through social media.  The author also quotes a few numbers from one particular event during Social Media Week, saying that 22% of ‘fans’ are ambassadors and 55% of ambassadors aren’t following said brand on their social media.

Thoughts: Interesting example provided in this write-up about a company having no idea what was being said about them and missing the opportunity to engage with a potential brand ambassador.  It happens all of the time.  The three tips on how or where to celebrate ambassadors all make sense.  You simply need to pick the route that you are comfortable with and stick with it over time. [Read more…]